1. What information we WILL collect about you?
We collect the following information types from you:
During your use of the Services, we may collect and process for example the following User Data from you:
first and last name;
Name and information regarding the organization you represent;
information that you provide when rating our Services or giving feedback on our Services;
and any other personal data you may provide yourself.
The specific kind of User Data collected will depend on the Services used. User Data is received directly from you.
Technical Data may include for example the following data;
Your IP address;
browser type and version;
geographical location using IP address or the GPS, wireless, or Bluetooth technology on your device;
operating system and computer platform;
the full Uniform Resource Locator (URL) clickstream to, through and from our Services, including date and time;
and areas of the Services you have visited.
Although we do not normally use Technical Data to identify individuals, sometimes individuals can be recognized from it, either alone or when combined or linked with User Data. In such situations, Technical Data can also be considered to be personal data under applicable laws, and we will treat the combined data as personal data.
2. When can we process your personal data?
There are several purposes for the processing of personal data by Diktamen:
To provide our Services and carry out our contractual obligations
We process personal data in the first place to be able to offer the Services to you and to run, maintain and develop our business. We process and use personal data, for example, to provide essential functionalities for customers and Users, i.e. in order to match customers with Users and vice versa. In some cases, personal data may be processed in order to carry out our contractual obligations towards you. We may use the data for example to offer essential functionalities of the Services and to provide access to the Services. If you contact our customer service, we will use the provided information for answering questions and solving possible issues.
For customer communication
We may process personal data for the purpose of contacting you regarding our Services and to inform you of changes in our Services. Data may also be used for research and analysis purposes in order to improve our Services.
For quality improvement and trend analysis
We may process information regarding the use of the Services to improve the quality of our Services e.g. by analysing any trends in the use of our Services. When possible, we will do this using only aggregated, non-personally identifiable data.
For statistical and analytical purposes
Diktamen may gather Technical Data and other anonymous and aggregate data in order to generate reports and statistics. We may use statistics and reports for sales and marketing purposes. In addition, we may provide customers and you with the aforementioned statistics and reports. For clarity, such statistics and reports do not include any personal data.
For other legitimate purposes
We process personal data for the purposes of direct marketing, such as the sending of newsletters or similar marketing material. You can unsubscribe from receiving such material at any time.
In some parts of the Services, you may be requested to grant their consent for the processing of personal data. In this event, you may withdraw their consent at any time.
3. Will my personal data be transferred outside the EU?
The data handled within our service platform for investors and founders are stored within the EU/EEA.
For our website functions, we use service providers in several geographical locations, such as Google Analytics. As such, we and our service providers may transfer personal data to, or access it in, jurisdictions outside the European Economic Area or your domicile. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it. We provide adequate protection for the transfer of personal data to countries outside of the European Economic Area through a series of intercompany agreements and agreements with our service providers based on the Standard Contractual Clauses or other similar arrangements.
4. Will Diktamen share my personal data with anyone else?
We only share personal data within the organisation of Diktamen if and as far as reasonably necessary to perform and develop our Services.
We do not share personal data with third parties outside of Diktamen’s organization unless one of the following circumstances applies:
We may share personal data with third parties outside Diktamen’s organization if we have a good-faith belief that access to and use of the personal data is reasonably necessary to: (i) meet any applicable law, regulation, and/or court order; (ii) detect, prevent, or otherwise address fraud, security or technical issues; and/or (iii) protect the interests, properties or safety of Diktamen, you or the public in accordance with the law. When possible, we will inform you about such transfer and processing.
To authorized service providers
For other legitimate reasons
We may share personal data with third parties outside Diktamen’s organization for other reasons than the ones mentioned before when we have your explicit consent to do so.
Due to the functionalities of our Services, your personal data might be transferred to Diktamen’s customers. When a customer searches for suitable employees, only the current title, domicile and competences of the relevant User are visible to the customer. In order to apply for a certain position or to submit an application to a certain customer, you will be required to give consent for the transfer of your personal data to said customer. You will remain anonymous until you have separately consented to the transfer of your identification and personal data to a certain customer. By giving the consents and permissions, you warrant and represent that you are allowed and permitted to give such consents and permissions.
5. How long do we store your personal data?
Diktamen does not store personal data longer than is legally permitted and necessary for the purposes of providing the Services or the relevant parts thereof. The storage period depends on the nature of the information and the purposes of the processing. The maximum period may, therefore, vary per use.
Typically, we will store your personal data for as long as you are a registered subscriber or a registered user of our Services or for as long as we have another purpose to do so and, thereafter, for no longer than is required or permitted by law or reasonably necessary for internal reporting and reconciliation purposes.
In general, your personal data is deleted within a reasonable time after you no longer use any part of the Services or when you make a request regarding deletion of your personal data.
6. Which are my rights?
Right to access
Diktamen offers access for you to the personal data processed by Diktamen. This means that you may contact us and we will inform what personal data we have collected and processed regarding you and the purposes such data are used for.
Right to withdraw consent
In case the processing is based on a consent granted by you, you may withdraw the consent at any time. Withdrawing a consent may lead to fewer possibilities to use our Services.
Right to correct
You have the right to have incorrect, imprecise, incomplete, outdated, or unnecessary personal data we have stored about you corrected or completed.
Right to deletion
You may also ask us to delete your personal data from our systems. We will comply with such request unless we have a legitimate ground to not delete the data. We may not immediately be able to delete all residual copies from our servers and backup systems after the active data have been deleted. Such copies shall be deleted as soon as reasonably possible.
Right to object
You may object to certain use of personal data if such data are processed for other purposes than purposes necessary for the performance of our Services to you or for compliance with a legal obligation.
You may also object any further processing of personal data after prior given consent. If you object the further processing of personal data, this may lead to fewer possibilities to use our Services.
Notwithstanding any consent granted beforehand for the purposes of direct marketing, you have the right to prohibit us from using your personal data for direct marketing purposes, market research and profiling by contacting us on the addresses indicated above or by using the functionalities of the Services or the unsubscribe possibility offered in connection with any direct marketing messages.
Right to restriction of processing
You may request us to restrict certain processing of personal data, this may, however, lead to fewer possibilities to use our Services.
Right to data portability
You have the right to receive their personal data from us in a structured and commonly used format and to independently transmit that data to a third party.
How to use the rights
The above-mentioned rights may be used by sending a letter or an e-mail to us on the addresses set out below, including the following information: name, address, phone number and a copy of a valid ID. We may request the provision of additional information necessary to confirm your identity.
We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded.
7. What if I want to make a complaint?
In case you consider our processing of personal data to be inconsistent with the applicable data protection laws, a complaint may be lodged with the local supervisory authority for data protection
8. Use of third-party services
We would like to send you information about our Services. If you have given your consent to receive marketing, you may opt out at a later date. You always have a right to stop us from contacting you for marketing purposes.
10. Information security
It is our responsibility to protect our platform and data with best possible solutions.
We take all reasonable and appropriate security measures to protect the personal data we store and process from unauthorised access or unauthorised alteration, disclosure or destruction. Measures include, for example, end-to-end TLS communication encryption and encryption of sensitive user information. We monitor data security threats and solutions and take them into account in our platform solutions and architecture.
We use administrative, organizational, technical, and physical safeguards to protect the personal data we collect and process. Our security controls are designed to maintain an appropriate level of data confidentiality, integrity, and availability. We regularly test our websites, data centers, systems, and other assets for security vulnerabilities.
Should despite of the security measures, a security breach occur that is likely to have negative effects to your privacy, we will inform you and other affected parties, as well as relevant authorities when required by applicable data protection laws, about the breach as soon as reasonably possible.
For more information, contact our technical staff with email at firstname.lastname@example.org
12. How to contact us
By email: email@example.com
Or visit our website: https://www.diktamen.com
13. Our legal information
Main office: Itämerenkatu 1, 00180 Helsinki, Finland
Manchester Office (Sales, UK & International): MedTech Centre, Greenheys Building, Pencroft Way, Manchester Science Park, M15 6JJ
Registered in Finland with company identification number 2106590-3.