NETprotocol has been providing end-to-end technology solutions for over 19 years. The innovative firm incorporates IT strategy, consultancy, and support to the UK Legal, Education and Professional Services sectors. Helping their clients to design and deliver secure, resilient and scalable solutions using a unique range of enterprise-class technologies, which support their client’s individual business objectives and requirements.
With digital dictation being a daily tool used within the legal sector, NETprotocol has extensive knowledge and experience around digital dictation and speech recognition software. Diktamen, via word of mouth, was recommended by a client as a premium product at an affordable price.
NETprotocol was very impressed with Diktamen’s voice solutions and practical approach and keen to expand their offering, NETprotocol partnered with Diktamen, as they could see the benefits and cost efficiencies that Diktaman’s cloud-based dictation solution will bring to their current and future clients.
Matt Widdowson, Group Sales Director at NETprotocol says “This is a truly exciting development for our law firms, as providing useful insight and helping our clients with cost-effective options, is something we take pride in. By engaging with us and Diktamen, we can now help our partners to make immediate gains in profitability and productivity, as well as improving the whole experience for their own fee-earners and staff.”
Channel Sales Director Joseph DiCarlo says “This partnership is yet another example of our collaborative approach to support the wide legal community, whilst at the same time reduce costs via our simple yet robust technology. Getting the nod from industry experts who can see a bright future for Diktamen is truly satisfying and constantly reaffirms the important fact that we are on the right track.”
NETprotocol has an experienced team with unique skills and deep technological knowledge, which has been refined and perfected over the course of 19+ years. The firm specialise in providing flexible solutions which meet the bespoke needs of each client. In particular, they have developed unprecedented technology standards, designed to meet the strict compliance requirements of regulated industries such as the legal and education sectors.
Their success to date has been built upon referrals and recommendations from both clients and vendor partners. NETprotocol has historically done very little to market themselves, so their credibility has been gained entirely through the high level of technical expertise and customer experience they provide. Testament to this approach they have a 97%+ retention and renewal record for IT support contracts.