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Apr 01

Hibberts LLP switch to Diktamen for Digital Dictation

With over 200 years of experience, Hibberts Solicitors have extensive experience in servicing clients with their personal approach to provide a professional and practical service. The skilled team work closely with clients to understand their needs and objectives, allowing them to provide the very best practical advice.  With offices in Crewe, Nantwich, Tarporley, Ellesmere and Whitchurch, and are pre-eminent in Cheshire and North Shropshire – Hibberts LLP are able to support clients of all sizes.

Constantly seeking to improve and update their services, Hibberts LLP embrace innovation and information technologies where they see benefits for their clients and skilled team. In a recent product analysis exercise, the firm realised they were paying a substantial amount for digital dictation from a long-standing provider, and the extra costs needed to upgrade were simply unjustifiable, so reviewed the market for alternatives.

After looking at Diktamen – the mobile solution especially – the Hibberts team were impressed by the personalised approach. They really liked that they could fine tune the solution to their satisfaction with no extra costs. A trial was established to test and further customise their solution. With great feedback from users and fast responses from Diktamen the trial was a big success and was rolled out to all offices.

Stewart Bailey, Hibberts LLP Managing Partner “Technically the migration to Diktamen was very easy. Our users accepted the idea of using something new quickly and started using Diktamen for their daily dictation, submitting work from anywhere, effortlessly. This project also helped review and improve working behaviours to make the process of document creation more efficient. The cost savings also made this project worthwhile. Diktamen have been very responsive on turning our feedback into actual software upgrades to accommodate our requirements. Overall we are very happy with our purchase and would be happy to endorse Diktamen based on our experience”     

Joe DiCarlo, Diktamen VP Business Development “Providing better value for clients is something we set out to do from the beginning, so it is great to see Hibberts Solicitors benefiting from our modern approach. Digital dictation should not be an expensive commodity in today’s technological world, something our clients can confirm and are reaping the rewards of.

Ends

About Hibberts LLP

With offices in Crewe, Nantwich, Tarporley, Ellesmere and Whitchurch, we are pre-eminent in Cheshire and North Shropshire.

The team pride itself on our commitment to personal service and believe that it is this commitment and ethos that draws new clients from diverse fields and in many cases, from far beyond our geographical territory.

Whilst they value our traditional and personal service, they recognise that these qualities alone are insufficient to meet the challenges of today’s legal environment.

Our highly experienced team provide legal expertise in company, commercial, employment, property, tenancy, dispute resolution, private client, agricultural, probate and estate matters. https://www.hibberts.com

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