Hempsons is a leading national health and social-care law firm, advising public, private and third sector clients. The firm is at the forefront of shaping healthcare policy, advising national regulators such as NHS England, NHS Improvement and CQC as well as undertaking ground-breaking work on a range of strategic and operational issues for over 450 health and social-care organisations.
Digital Dictation is a valuable tool that continues to be utilised daily throughout Hempsons’ London, Manchester, Harrogate and Newcastle offices.
Operating their legacy technology was perceived to no longer be an investment but a huge annual expense that needed to be reviewed.
Fresh to the UK market, Diktamen, established in 2007, and market-leading digital dictation provider in the Nordics, makes switching vendor straightforward and stress-free by being agile and treating clients with the utmost integrity.
Hempsons, impressed by the quality and responsiveness of their solution design, focusing on their user’s advice, and client needs, decided to roll out Diktamen Digital Dictation firm-wide, starting with their London office with immediate effect.
Anna Lawton, IT Director at Hempsons says ‘We had embarked on a number of projects including replacing the firm’s infrastructure with IaaS, rebuilding the entire environment and all incumbent products to best practice on the new high performant platform which would enable the firm to move to a more agile way of working. Once this was complete and after a settling period, the next stage involved reviewing each application in terms of suitability, efficiency, and cost-effectiveness for the firm. Digital dictation was one of the products we reviewed. The whole process with the Diktamen team was seamless. From Proof of Concept to GO LIVE they were attentive and delivered what they promised’.
Joe DiCarlo, UK Channel Sales Director at Diktamen says ‘Hempsons purchase of one of our innovative products is just the beginning. We see it as the start of a partnership and beautiful relationship that will grow and strengthen with time. The experience Hempsons has with Diktamen throughout this partnership means everything to us and is how we ensure we will thrive together. No software solution can reach its full potential without a great team. We are proud to work with a group of exceptionally talented and dedicated individuals.’
Depth and breadth of expertise and sector knowledge are key to Hempsons success as healthcare lawyers. Complementing the traditional health and social care advice, the firm have extended their offerings to cover a full range of legal services.
Hempsons offer services geared towards their key market sectors to ensure that their clients (both public and private sector), receive the right advice from the right person, at the right time and in a cost-efficient manner. The firm’s health law knowledge means that they quickly get to grips with the key issues facing clients and work with them to deliver the right solution.