Products

Desktop & Mobile Digital Dictation

The ability to quickly dictate should not be restricted to an office or client site. Our digital dictation solution supports users with an easy-to-use graphic user interface that is accessible through desktop and smartphone, allowing you to easily send dictations ‘on-the-go’. We also offer Speech Recognition options for users who want to independently turnaround documents quickly.

Task Setting by Voice

Gone are the days where you need to send your secretary an email to get a task done. As part of your Diktamen Dictation license, we provide users with the ability to send tasks through voice notes – which are sent straight to your secretary to action.

Customised Workflow

Included as part of our installation process, we work with your firm to tailor your dictation workflow process. This is to ensure your solution is built-for-purpose and includes all the necessary personal features required. We also use this time to set up a system manager and customized real-time reports for monitoring your solutions use.

Industries Diktamen provide voice solutions for.

Legal

Supporting Legal firms by empowering their staff to utilise practical technology, enabling them to do more with their time. Our solutions support authors to dictate and review all work whilst on the move, in any location, leaving them free to advise clients about their legal rights and responsibilities. Audio typists have all the tools and flexible options available to them to make sure the most important tasks are processed in the expected timely manner, in addition to facilitating the team’s ethos. We are here to make all your lives easier!

Other

As our solution is designed by you, for you, we are able to tailor make our solution to configure into any industry looking to benefit from smart voice tools. Our development team assist your transition, and help your business unlock the benefits of utilising speech tools integrated into your workflow.

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What our clients say about Diktamen.

“Having reviewed the dictation market, and put aside the marketing spin of the established players, it became clear that the dictation products available had not really evolved over the past 6 plus years. Diktamen being new and fresh, was different. We loved the fact we were involved in the interface design, so our dictation platform now has our brand colours and logo that instantly makes the software familiar and extremely easy to use. To the eye it looks like our software, which in a way it is. It was fast and easy to design and implement and the workflow works the way we want it to. The whole business is really pleased with this purchase.” Law firm in Newcastle

“I have worked with Dictation companies before and I was really blown away with Diktamen. Every part of the solution was totally tailored for our requirements. We needed a dictation solution to work on our Apple computers. Diktamen ticked all our boxes, and the solution that we created together is truly unique. What surprised me most was the dedication of the Diktamen team to make this project a success. A truly professional company at competitive pricing. The whole process only took one day to set up, and we were logged in and using the system the next morning. I had never heard of Diktaman before so there was a small amount of risk in my mind, having worked with them I would certainly work with them again in the future and I’m sure they will make a huge impact over the next 12 months” Law firm in Milton Keynes

How Diktamen works.

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Complete our short form outlining your voice solution requirements.

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We will arrange a date to discuss your voice solution details.

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Diktamen News

11.06.2020

Diktamen reveal complete dictation and typing integration with Document Direct.

Law firms are constantly looking for efficient, seamless services to enable their fee earners to do the job they are best at – providing outstanding legal advice to their clients.

One fundamental part of this is their ability to dictate their advice and opinions and have this typed and transcribed as accurately and as quickly as possible.

Most dictation services can manage this very well within a closed loop office environment. However, with the impact of Covid-19 forcing many firms to adopt remote working environments which have impacted their typing resources, several challenges are now posed. The emergence of outsourcing of dictation, and cloud-based services offer some solution although many of the well-established dictation systems cannot offer a seamless integration and solution to this problem.

Diktamen’s truecloud digital dictation solution has addressed this issue and working with the UK’s leading typing and transcription service, Document Direct, they have created a complete integration feature to make the lives of all fee earners that much easier. Diktamen has extended its functionality using the latest cloud software technologies to facilitate secure and robust outsourcing of dictations for transcription, that is much more than just a standard integration.   

The effortless ability to securely send dictations to be typed by legal transcription experts at Document Direct is simply a tick box away and is now an extension of the Diktamen system.

Diktamen’s ground-breaking union with Document Direct offers a huge scope for client-focused refinements that provides law firms with full visibility of their audio files and document creation process. This goes way beyond, and is far more reliable, than what is currently available to the UK legal market. This technological improvement to age old troubles is in line with highlighting Diktamen as the market leading true-cloud digital dictation experts, who listen to client requirements and provide ethical affordable solutions that work better.

Martyn Best, Document Direct, CEO “We have been providing cost effective, confidential, legal transcription services that are available 24/7, with 100% accuracy for many years providing our clients with the confidence to use our services on a daily basis. Our complete integration with Diktamen is certainly the smoothest integration we currently have with any digital dictation provider.

It was refreshing to work with a progressive, forward-minded business who put their clients first, with user experience as their key focus. Diktamen showed us that they truly understood the difficulties that many law firms have in maximising their efficiency in this area, and they showed a sharp recognition of the need for a fully integrated digital dictation and typing service. I believe that together we have created, rather than just adapted, the first truly integrated cloud-based dictation and typing service.

It’s not just about the software, thrilling though this integration is, it’s about understanding what a client is really looking for in terms of a secure and easy to use service, backed up by great pro-active support.”

Joe DiCarlo, Diktamen, VP Business Development “For a long time we have been seeing the trend for law firms to want to take advantage of cloud technology, and in the area of digital dictation and secure transmission of sound files, there is a very clear opportunity to improve what already exists. You cannot export an audio file to a disparate system and expect the best user experience, and so you need to really understand what lawyers are looking for.

At Diktamen we recognise the stages needed for the work to be processed, transcribed, and returned, providing end-users the 360 visibility that has always been lacking with traditional outsourcing methods. Working with Document Direct, the industry leader as transcription specialists, our innovative approach is a natural step forward, where combined, we provide a unique true-client centric solution that is more reliable and feature-rich due to our close-knit systems collaboration.”

ENDS

FOR FURTHER INFORMATION ABOUT BOTH PARTIES:

About Document Direct

About Diktamen:

10.19.2020

Diktamen announces partnership with digital transformation specialist Quiss

Diktamen is pleased to announce a new partnership with Quiss Technology, the leading provider of managed IT services to UK mid-market law firms.

Quiss delivers a range of technology solutions to many of the UK’s leading mid-market law firms, helping most with their ongoing digital transformation journey, with Cloud solutions playing a significant role in introducing greater flexibility, resilience and security.

Diktamen’s true-cloud digital dictation solution allows authors to dictate and review all their work whilst on the move, in any location, leaving them free to get closer to their clients. Secretaries have all the tools and flexible options available to them to ensure work is managed in an appropriate manner.

Head of Marketing at Quiss Technology, David Ricketts commented: “Diktamen have been on our radar for some time, being only a relatively recent entrant to the UK market after developing a solid reputation for innovation overseas.

It’s important we help our legal sector clients benefit from technology, particularly when it is directly relevant to their business, as was the case with Diktamen’s digital dictation solution, which provides unrivalled flexibility and functionally.

We assessed the solution in our Tamworth innovation suite, to ensure Diktamen’s true-cloud digital dictation product would integrate successfully with other leading legal software applications, which included practice, case and document management systems.

Diktamen worked exactly as expected and we were so impressed we decided to show it to some of our law firm clients, who were all as equally impressed, recognising it delivered the functionality needed, and at a remarkably cost-effective price.

The digital transformation journey being undertaken by most small to mid-market law firms is centred on technology and solutions that offer greater flexibility for dispersed workforces, combined with useability and security. Diktamen clearly ticks all those boxes and more, which is why Quiss is happy to recommend it.” 

Vice President Business Development at Diktamen, Joe DiCarlo said: “We work with many law firms of all sizes daily. The vast majority are on a digital transformation journey or are simply seeking ways to do things better.

Technology is an enabler for success and at Diktamen we support law firms by providing a true-cloud digital dictation solution, we believe is unrivalled in approach and quality.

Working with Quiss and their team of highly experienced digital transformation experts has been valuable, and I am delighted that we have partnered with a specialist in the UK legal market. We already have mutual clients reaping the benefit of our alliance.”

ENDS

About Quiss Technology

10.16.2020

Clifton Ingram Solicitors LLP switch to Diktamen for Digital Dictation

Clifton Ingram is a full-service solicitor’s firm serving business and individual clients throughout the South East, from their offices in Reading and Wokingham. With approx. 100 Partners and staff, whatever your legal need they have specialists who can provide you with prompt, practical advice, tailored to your specific requirements.

Mitch Wilson, Clifton Ingram Solicitors LLP, IT Manager “Via our association with legal digital transformation experts Quiss Technology we were introduced to Diktamen. Naturally, I was wondering what made Diktamen better as it all sounded very good from the beginning but after a very thorough trial, we were very impressed with the whole package.  They simply offer a better solution and the decision to switch provider was a very simple one.”     

Joe DiCarlo, Diktamen, VP Business Development “I get asked what makes Diktamen better than the rest, and the answer is very simple. At Diktamen we try to be more human, we listen while others simply do not hear. We listen to what’s been said and what’s not been said to enable us to deliver what needs to be done, and this is the foundation of building trust and confidence with our clients. Our true-cloud digital dictation solution provides the flexibility and functionally to deliver exactly what is needed at an affordable price”

Ends

About Clifton Ingram Solicitors LLP

https://www.cliftoningram.co.uk/

10.01.2020

Brian Berrills & Company Solicitors switch to Diktamen for Digital Dictation

Brian Berrills & Company Solicitors located in Dundalk, County Louth, Ireland, have over 90 years of legal experience in general practice, with expertise in many areas of law including, Wills and Probate, Personal Injury, Property, Employment, Litigation and Family Law; providing legal options in plain English, outlining the pros and cons where necessary.

Stephen Reel, Partner, Brian Berrills & Company Solicitors “Most of us have smartphones already and the Diktamen app turns our smartphones into a dictaphone.  Dictations are sent to a cloud-based service and transcribers can access it via a secure web browser. No new hardware was required as existing recording devices, footpedals, and headphones were used. If the lockdown continues, a new one arises, or staff become more interested in working from home, this is a great solution; very flexible and cost-effective, I highly recommend Diktamen.”  

Joe DiCarlo, Diktamen VP Business Development “Our cloud-based dictation solutions enables Law firms to benefit from our quality products very quickly, which is exactly what clients need, especially during this period of uncertainty. I would like to thank Stephen for his kind-hearted recommendation to the County Louth Solicitors Bar Association. People connect with people and this rapport is the foundation of a lasting alliance. At Diktamen we value our great reputation where our client are our main advocates.”

Ends

About Brian Berrills and Company Solicitors:

09.15.2020

Serious Law LLP switch to Diktamen for Digital Dictation

Serious Law LLP, an acclaimed UK law practise specialising in catastrophic injury cases. Ranked in the top tier of the Legal 500, focusing on brain injury, spinal injury, cerebral palsy, and other serious injuries.

Founded in 1989, the unique and highly innovative firm was one of the country’s first to deal exclusively with personal injury. Today, Serious Law LLP is established as a leading firm in handling high value cases with a successful track record of numerous multi-million-pound settlements.

To help seriously injured clients and their families regain control of their lives, they provide an all-encompassing service that comprises expert legal assistance, together with a range of financial and aftercare support, including the provision of rehabilitation, vocational training, and housing and transport adaptation.

Serious Law LLP operates on a nationwide basis, rebuilding the lives of those affected by serious injury. The practise is committed to excellence in all areas of client care and are dedicated to the pursuit of professionalism and results.

Nick Sutton, Serious Law IT Manager “Being experienced users of cloud-based dictation for many years, we knew exactly what we needed. We tested Diktamen vigorously especially in the areas where we had encountered with other suppliers. This resulted in great user feedback, particularly in the areas of audio clarity, handling of large audio files, and general ease of use, from both our Authors and Secretaries. It is fair to say that these areas were causing us frustration prior to our switch to Diktamen. You can appreciate that Diktamen was designed as a cloud-based solution from the outset, and we feel Diktamen outperforms our previous cloud digital dictation solution. I have been very impressed with the Diktamen Support team who were on top of our initial teething issues really quickly and continue to be excellent when called upon, which is not very often at all”.

Joe DiCarlo, Diktamen VP Business Development “Adoption of Software as a Service is popular, and it is becoming more widespread across the UK Legal sector. It is wonderful to hear that our software is shining above others. Switching to Diktamen is effortless and very easy to do. We are experts at delivering the best solution available in the UK. I would ask other law firms to re-evaluate digital dictation, especially as the excessive annual renewals are never that far away. We are confident that our solution and services are the best, and that we can guarantee a far greater return for your investment in many areas”.

Ends

About Serious Law LLP

http://www.seriousinjurylaw.co.uk/

09.01.2020

Wilsons Solicitors switch to Diktamen for Digital Dictation

In 1989, Andrew Wilson founded Wilson and Co Solicitors from a small office in Tottenham. His aim was to offer excellent legal services to the whole community. They have grown since then, but they still have this goal. Their clients are at the heart of everything they do with a reputation for integrity, independence, and tenacity, especially with the most challenging cases. Their solicitors each specialise in one area of law. Areas of expertise include public law, Immigration Law and Family Law. Their focus gives them extensive knowledge and experience. They are all experts in their fields, so you can be confident that your case is in good hands. The focus is on efficient, well-structured service delivery, ensuring all clients get great value for money.

Duane Jones IT Administrator “We decided to review our existing dictation solution and Diktamen performed outstandingly well from the moment we started trialling their software. The team at Diktamen have been attentive and very professional, and we have not had any complaints; as a matter of fact, our users prefer Diktamen to our previous provider. Diktamen offer great value for money and our user feedback has been exceptional.”

Joe DiCarlo, Diktamen, VP Business Development “Diktamen offer real value for money. We are quick & easy to deploy, and exhibit none of the risks associated with traditional enterprise solutions. We showcase differentiating dictation capabilities in the areas of performance, availability, scalability, and functionality in the cloud, that our rivals simply cannot better. User experience is very important to us, and we are always appreciative for all feedback.”

Ends

About Wilson Solicitors  

08.17.2020

Major Family Law switch to Diktamen for Digital Dictation

Major Family Law was established in 2009 as a Modern Family Law Practise and is led by Joanne Major, one of the North's most innovative family lawyers. Described by Chambers and Partners as an “eminent practitioner”, Joanne is supported by an experienced, strong team of capable lawyers and legal assistants. A Legal 500 leading firm in 2020, with services in Divorce and Separation, Children and Parenting Disputes, Finances, Variation/Enforcement of Existing Orders, Cohabitation & Living Together, Injunctions and Occupation Orders, Divorce and Same-Sex Relationships, Motoring & Driving Offence Solicitors, and International Family Law.

Joanne Major, Major Family Law, Managing Director “We decided to review our existing dictation solution and our brilliant IT providers, ITPS recommended Diktamen as our designated ITPS engineer, Simon Robinson, had specialised knowledge of cloud based dictation systems and informed us Diktamen was a leading edge product which would complement our remote working practices.  The ability to use our mobile phones to dictate on the move has been extremely beneficial. As a cloud-based solution all staff can effortlessly access their work remotely and are very happy with the quality of the software. After a short trial we decided that Diktamen provided a better practical solution, meeting all our requirements, with the added benefit that we were able to start using the software immediately once the decision to switch was made. “

Joe DiCarlo, Diktamen, VP Business Development “We are delighted to have been chosen as the preferred supplier of digital dictation for Major Family Law. Joanne and her team have been great to work with and have taken to using our solution seamlessly. At Diktamen, we pride ourselves on providing a quality service with speedy implementation, enabling our clients to continue working without disruption. “

Ends

About Major Family Law  

08.03.2020

Kerseys Solicitors LLP switch to Diktamen for Digital Dictation

Kerseys Solicitors in Ipswich and Colchester are a leading law firm established in the year 1881, with a rich heritage of providing tailored commercial and private legal services to individuals, families, and businesses. Their exceptional client service and a commitment to providing good value for money lies at the heart of their services tailored to meet the needs of private individuals and families. They endeavour through pricing plans to make access to legal services available to everyone and are delighted to represent private individuals from across the local and wider community.

Kerseys Solicitors aim to be much more than legal advisors to their commercial clients, they are their trusted advisors, helping clients to both protect and grow their businesses from start-ups to eventual disposal. Kerseys Solicitors required a dictation solution to allow their team to work remotely without increasing the overheads of the business. 

Kimat Singh, Equity Partner and Head of the Commercial team at Kerseys “Being a lawyer no longer means being tied to the office.  Whilst our existing dictation product worked well, extending the mobility features was becoming increasingly expensive along with the requirement for on-premise infrastructure. I required a cost-effective way of using a tool to dictate from anywhere, on any device, to service my firm.  The initial Diktamen trial took place in the family team who wanted to use their time spent at court or travelling in a more productive way for our business. This proved successful and we rolled out to the whole firm shortly after.”

Trudy Hooper, IT & Business Operations at Kerseys Solicitors “I am very impressed with the service and support Diktamen have provided. Some of my colleagues took time to adjust due to the different look and feel at the beginning, but this was overcome quite quickly. If what you are looking to achieve is a reduction in business overheads, and IT staff time in maintaining servers, whilst allowing lawyers to dictate from the office or on the move, with support staff able to transcribe from any location, Diktamen is the way forward.”

Joe DiCarlo, Diktamen VP Business Development “Reducing overheads has always been crucial when reviewing profitability. Especially in these current times, securing value for money has never been more important for Law firms. At Diktamen we offer an unrivalled solution for undeniably the best value. In addition, freeing up your IT resource and budget to concentrate on other areas of the business adds further value that cannot go unnoticed.”

Ends

About Kerseys Solicitors LLP

07.15.2020

MacGinley Quinn Solicitors LLP switch to Diktamen for Digital Dictation

MacGinley Quinn Solicitors LLP is a full-service firm based in Dundalk, County Louth, Ireland.  Established in 1951, they offer services in the areas of personal injury, dispute resolution, property, wills, probate and administration of estates, landlord and tenant, family law and criminal defence.

Catherine MacGinley, Partner, MacGinley Quinn Solicitors LLP We are delighted with Diktamen. The whole switching process has been seamless and easy to facilitate. Diktamen have supported us every step of the way. We have found that the mobile application especially is very easy to use, enabling authors to work effortlessly from any chosen location. We have a range of technical abilities within the firm and to have a solution that everyone finds easy to use without any training has been fantastic.” 

Joe DiCarlo, Diktamen VP Business Development “We are very proud of our software at Diktamen. We constantly strive to improve our offerings so that our users get the best possible experience right from the outset. We receive many referrals weekly from our clients and it was great that Catherine chose to get in contact with us on the back of a referral. Our clients thrive and grow thanks to proven methodologies, proactive client success initiatives and excellent client support, all of which we have perfected.”

Ends

07.01.2020

Stevens Solicitors switch to Diktamen for Digital Dictation

For over 25 years Stevens Solicitors have specialised exclusively in Criminal Defence work. Stevens Solicitors have offices in Longton, Burslem, Stafford and Birmingham that provide a quality service. All partners and staff have the necessary high standard of knowledge, experience, and skill to enable them to deal with any type of matter, from a speeding offence to a murder charge. All the team achieve the necessary Law Society Accreditation. Stevens Solicitors are available to deal with emergencies at all times of day, every day.

Because of the specialist nature of the work, all members of the firm work as a team. You may meet one accredited case worker in a police station, perhaps a different case worker in the office and another solicitor in court. Thus, they can be sure that you will have the benefit of dealing with the appropriate member of the team and that whoever deals with your case will know the details and be fully trained to provide a quality service.

Simon Bolderston, IT & Facilities Manager “Having spoken to another law firm who had switched from their digital dictation provider to Diktamen, I was keen to learn more. I am very pleased that the glowing positive feedback I received is exactly what I experienced working with Diktamen. It was very simple. It has been one of the easiest IT transitions that I have implemented. We had been using the previous system for a good number of years, and our users embraced the change to Diktamen with no problems at all. Our typists liked the solution and say that the audio is of better quality and the volume has greater highs. The Authors say that their dictations leave their mobile devices much faster and the usability is very similar to what they had been accustomed to. Overall, the whole switching process has been pure simplicity and I would highly recommend the Diktamen experience”   

Joe DiCarlo, Diktamen VP Business Development “I am really proud of what we are achieving at Diktamen. You simply cannot get anything better than word of mouth referrals. I would like to thank all our clients for their backing. We have strong cloud-based value propositions and can pledge an immediate return on investment for those firms who have the courage for change. With so many firms switching to Diktamen we know we are on the path to something great. We continually strive to be the best we can be so that our existing and new clients get the best possible Diktamen experience”

Ends

About Steven Solicitors   

https://www.stevenssolicitors.co.uk/

Contact Diktamen

Diktamen UK
Sales, UK & International
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Canada

Phone / Email

UK Sales:
T: (0) 7534954855
E: uk.sales@diktamen.com

W: www.diktamen.co.uk

 

Diktamen International Sales:

T: +358 (0) 10 420 8040
E: sales@diktamen.com

W: www.diktamen.com

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