Products

Desktop & Mobile Digital Dictation

The ability to quickly dictate should not be restricted to an office or client site. Our digital dictation solution supports users with an easy-to-use graphic user interface that is accessible through desktop and smartphone, allowing you to easily send dictations ‘on-the-go’. We also offer Speech Recognition options for users who want to independently turnaround documents quickly.

Task Setting by Voice

Gone are the days where you need to send your secretary an email to get a task done. As part of your Diktamen Dictation license, we provide users with the ability to send tasks through voice notes – which are sent straight to your secretary to action.

Customised Workflow

Included as part of our installation process, we work with your firm to tailor your dictation workflow process. This is to ensure your solution is built-for-purpose and includes all the necessary personal features required. We also use this time to set up a system manager and customized real-time reports for monitoring your solutions use.

Industries Diktamen provide voice solutions for.

Legal

Supporting Legal firms by empowering their staff to utilise practical technology, enabling them to do more with their time. Our solutions support authors to dictate and review all work whilst on the move, in any location, leaving them free to advise clients about their legal rights and responsibilities. Audio typists have all the tools and flexible options available to them to make sure the most important tasks are processed in the expected timely manner, in addition to facilitating the team’s ethos. We are here to make all your lives easier!

Other

As our solution is designed by you, for you, we are able to tailor make our solution to configure into any industry looking to benefit from smart voice tools. Our development team assist your transition, and help your business unlock the benefits of utilising speech tools integrated into your workflow.

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What our clients say about Diktamen.

“Having reviewed the dictation market, and put aside the marketing spin of the established players, it became clear that the dictation products available had not really evolved over the past 6 plus years. Diktamen being new and fresh, was different. We loved the fact we were involved in the interface design, so our dictation platform now has our brand colours and logo that instantly makes the software familiar and extremely easy to use. To the eye it looks like our software, which in a way it is. It was fast and easy to design and implement and the workflow works the way we want it to. The whole business is really pleased with this purchase.” Law firm in Newcastle

“I have worked with Dictation companies before and I was really blown away with Diktamen. Every part of the solution was totally tailored for our requirements. We needed a dictation solution to work on our Apple computers. Diktamen ticked all our boxes, and the solution that we created together is truly unique. What surprised me most was the dedication of the Diktamen team to make this project a success. A truly professional company at competitive pricing. The whole process only took one day to set up, and we were logged in and using the system the next morning. I had never heard of Diktaman before so there was a small amount of risk in my mind, having worked with them I would certainly work with them again in the future and I’m sure they will make a huge impact over the next 12 months” Law firm in Milton Keynes

How Diktamen works.

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Step 1

Complete our short form outlining your voice solution requirements.

Step 2

We will arrange a date to discuss your voice solution details.

Step 3

We will provide the details to access your account or free trial.

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Diktamen News

08.03.2020

Kerseys Solicitors LLP switch to Diktamen for Digital Dictation

Kerseys Solicitors in Ipswich and Colchester are a leading law firm established in the year 1881, with a rich heritage of providing tailored commercial and private legal services to individuals, families, and businesses. Their exceptional client service and a commitment to providing good value for money lies at the heart of their services tailored to meet the needs of private individuals and families. They endeavour through pricing plans to make access to legal services available to everyone and are delighted to represent private individuals from across the local and wider community.

Kerseys Solicitors aim to be much more than legal advisors to their commercial clients, they are their trusted advisors, helping clients to both protect and grow their businesses from start-ups to eventual disposal. Kerseys Solicitors required a dictation solution to allow their team to work remotely without increasing the overheads of the business. 

Kimat Singh, Equity Partner and Head of the Commercial team at Kerseys “Being a lawyer no longer means being tied to the office.  Whilst our existing dictation product worked well, extending the mobility features was becoming increasingly expensive along with the requirement for on-premise infrastructure. I required a cost-effective way of using a tool to dictate from anywhere, on any device, to service my firm.  The initial Diktamen trial took place in the family team who wanted to use their time spent at court or travelling in a more productive way for our business. This proved successful and we rolled out to the whole firm shortly after.”

Trudy Hooper, IT & Business Operations at Kerseys Solicitors “I am very impressed with the service and support Diktamen have provided. Some of my colleagues took time to adjust due to the different look and feel at the beginning, but this was overcome quite quickly. If what you are looking to achieve is a reduction in business overheads, and IT staff time in maintaining servers, whilst allowing lawyers to dictate from the office or on the move, with support staff able to transcribe from any location, Diktamen is the way forward.”

Joe DiCarlo, Diktamen VP Business Development “Reducing overheads has always been crucial when reviewing profitability. Especially in these current times, securing value for money has never been more important for Law firms. At Diktamen we offer an unrivalled solution for undeniably the best value. In addition, freeing up your IT resource and budget to concentrate on other areas of the business adds further value that cannot go unnoticed.”

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About Kerseys Solicitors LLP

07.15.2020

MacGinley Quinn Solicitors LLP switch to Diktamen for Digital Dictation

MacGinley Quinn Solicitors LLP is a full-service firm based in Dundalk, County Louth, Ireland.  Established in 1951, they offer services in the areas of personal injury, dispute resolution, property, wills, probate and administration of estates, landlord and tenant, family law and criminal defence.

Catherine MacGinley, Partner, MacGinley Quinn Solicitors LLP We are delighted with Diktamen. The whole switching process has been seamless and easy to facilitate. Diktamen have supported us every step of the way. We have found that the mobile application especially is very easy to use, enabling authors to work effortlessly from any chosen location. We have a range of technical abilities within the firm and to have a solution that everyone finds easy to use without any training has been fantastic.” 

Joe DiCarlo, Diktamen VP Business Development “We are very proud of our software at Diktamen. We constantly strive to improve our offerings so that our users get the best possible experience right from the outset. We receive many referrals weekly from our clients and it was great that Catherine chose to get in contact with us on the back of a referral. Our clients thrive and grow thanks to proven methodologies, proactive client success initiatives and excellent client support, all of which we have perfected.”

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07.01.2020

Stevens Solicitors switch to Diktamen for Digital Dictation

For over 25 years Stevens Solicitors have specialised exclusively in Criminal Defence work. Stevens Solicitors have offices in Longton, Burslem, Stafford and Birmingham that provide a quality service. All partners and staff have the necessary high standard of knowledge, experience, and skill to enable them to deal with any type of matter, from a speeding offence to a murder charge. All the team achieve the necessary Law Society Accreditation. Stevens Solicitors are available to deal with emergencies at all times of day, every day.

Because of the specialist nature of the work, all members of the firm work as a team. You may meet one accredited case worker in a police station, perhaps a different case worker in the office and another solicitor in court. Thus, they can be sure that you will have the benefit of dealing with the appropriate member of the team and that whoever deals with your case will know the details and be fully trained to provide a quality service.

Simon Bolderston, IT & Facilities Manager “Having spoken to another law firm who had switched from their digital dictation provider to Diktamen, I was keen to learn more. I am very pleased that the glowing positive feedback I received is exactly what I experienced working with Diktamen. It was very simple. It has been one of the easiest IT transitions that I have implemented. We had been using the previous system for a good number of years, and our users embraced the change to Diktamen with no problems at all. Our typists liked the solution and say that the audio is of better quality and the volume has greater highs. The Authors say that their dictations leave their mobile devices much faster and the usability is very similar to what they had been accustomed to. Overall, the whole switching process has been pure simplicity and I would highly recommend the Diktamen experience”   

Joe DiCarlo, Diktamen VP Business Development “I am really proud of what we are achieving at Diktamen. You simply cannot get anything better than word of mouth referrals. I would like to thank all our clients for their backing. We have strong cloud-based value propositions and can pledge an immediate return on investment for those firms who have the courage for change. With so many firms switching to Diktamen we know we are on the path to something great. We continually strive to be the best we can be so that our existing and new clients get the best possible Diktamen experience”

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About Steven Solicitors   

https://www.stevenssolicitors.co.uk/

06.15.2020

Hedges Law switch to Diktamen for Digital Dictation

Hedges Law has seen more changes than most businesses over the years, it is not surprising though. To put it into context, this local law firm was established some twenty-three years before Charles Dickens was born.

Established in 1789 by John Hedges, Hedges Solicitors has traditionally been a cornerstone of the local community.

As a family law firm, Hedges had a family member as Senior Partner for 193 years until Sir John Hedges retired from the business in 1982. Hedges had merged with another local law firm, Hatt & Co., in the early 1960s, ultimately giving the company a new family lineage and Adrian Hatt was the third generation of his family to run the law firm.

Hedges Law truly believes in making a difference to their client’s lives and doing so in a way that’s just that little bit different from all the other law firms. Running through the heart of the business, and defining everything they do, is a set of values. These values keep them focussed on really caring, about their clients and about each other. They help them to make the smallest things (which can often be the biggest things) really matter.

Wayne Pollock, Director of Central Services “Hedges has witnessed many world events across the centuries. We consider ourselves to be leaders in the use of true cloud-based technology to support our goal of delivering high-end legal services to our clients. Our old dictation system was expensive to run and did not meet our ‘anywhere, any-time and any-device’ operational strategy.  Moving to Diktamen’s true cloud dictation solution made pure business, financial and operational sense. The COVID 19 lockdown meant business as usual. Diktamen simply switched us on and our users embraced the technology with ease.”

Joe DiCarlo, Diktamen VP Business Development “Word of mouth referrals are great and act to underline that we are doing the right things. I recognised the frustrations Hedges Law had with their previous digital dictation provider and knew that we could provide a valuable alternative. We believe in building strong relationships and doing what is required to have happy clients. We customise every account and are experts in delivering the best value for money cloud-based experience without any limitations.”

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About Hedges Law ltd 

https://www.hedgeslaw.co.uk/

06.01.2020

Beauchamps switch to Diktamen for Digital Dictation

Beauchamps Solicitors centred in Dublin, Ireland, switch to Diktamen for digital dictation via authorised Dublin based partner, Abacus Systems.

Beauchamps has been part of the fabric of Irish business for over 200 years. They work hard to understand a client's commercial priorities because the best advice and solutions come from knowing what really drives a business. This hands-on, pragmatic approach allows Beauchamps to see and deliver solutions quickly, driving down costs for their clients. They are a full-service commercial law firm with over 30 practice and sector areas including corporate & commercial, commercial property, banking and financial services, litigation and dispute resolution, M&A & private equity, energy & natural resources, construction, employment, insolvency & corporate restructuring, intellectual property and inward investment.

Beauchamps are recognised as a leading Irish law firm by the top legal directories, Chambers and Partners and Legal 500, and have been consistently awarded as the best in Ireland by the Irish Law Awards.

Paul Clarke, Beauchamps Director of Operations “We decided to replace our legacy digital dictation provider after performing a detailed industry-wide review. Diktamen provided a very competitive solution combined with ease of deployment. Good user feedback after a vigorous trial process was the key for adoption. Having worked with Abacus for many years, their understanding of how we work and where we wanted to go was very beneficial. By working side by side with leading vendors and our clients…we achieve more.”

David McDonald, Sales Director Abacus Systems “We have many years’ experience in digital dictation and delivering workflow efficiencies. Working with Diktamen is great as they truly have a flexible leading product that can cater for various outcomes. Listening to and understanding our clients is what we do best, and it was clear that Diktamen’s digital dictation solution could address the dictation needs at Beauchamps.” 

Joe DiCarlo, Diktamen VP Business Development “It was excellent working with Beauchamps and Abacus to customise our solution to deliver the exact requirements needed to enhance productivity. Understanding clients and their needs is fundamental in any business and at Diktamen we truly have a flexible product that enables clients to have a say in the construction of their bespoke solution. We encourage all our prospect clients to perform their due diligence as we know we have an unrivalled solution and team to provide client happiness”

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About Beauchamps

https://beauchamps.ie/

About Abacus Systems

https://abacus.ie/diktamen/

05.11.2020

Rooks Rider LLP switch to Diktamen for Digital Dictation

Rooks Rider Solicitors LLP was established in 1761 and is a boutique legal firm based in the UK, with a long-standing tradition of offering high-quality legal services to businesses and individuals. As a firm, they continually strive to expand the breadth of expertise and business skills, enabling them to quickly and effectively respond to the ever-changing business environment, thereby delivering successful solutions.

Rooks Rider LLP revisited digital dictation due to a gut feeling that they were being overcharged by their existing provider. The requirement for digital dictation was still present and after performing their due diligence Diktamen ticked all the boxes needed for change. With great feedback from users and fast responses from Diktamen the trial was a big success and was rolled out effortlessly.

Darren Baily IT Manager “With the customary expensive digital dictation renewal never far away it was time to look at the market again to see if there was a better alternative, and I was pleased to find out that there was! I am very impressed with Diktamen, the way they work and respond to our requirements. It feels like we are a valued client and working with them has been very refreshing. Rolling out Diktamen was really uncomplicated and our users adapted very quickly” 

Joe DiCarlo, Diktamen VP Business Development “Working with Darren has been great, he knows exactly what his users need, and we make it happen. At Diktamen we take pride in our client delivery and with our modern approach in Digital dictation, we can do this very quickly. In this case, a financial saving of over 50% per year, for a better solution is good business sense and validates our value for money ethos. It is pleasing that Law firms know there is an alternative.”

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About Rooks Rider LLP

https://www.rooksrider.co.uk/

05.01.2020

McCormack Solicitors switch to Diktamen for Digital Dictation

McCormack Solicitors located in Carrick-On-Shannon, County Leitrim, Ireland, select Diktamen for Digital Dictation via authorised Dublin based partner, Dicta-Prosoft Ltd.

McCormack Solicitors pride themselves on offering clients a client-focused service. They specialise exclusively in personal injury, buying and selling property, wills and probate. At McCormack Solicitors it is about “the client”. They pride themselves on getting the right results for their clients, listening to their clients and guiding them through the legal process of their case.

Carol Ni Chormaic, Solicitor, comments: “I have recently installed Diktamen. What I particularly like about it is that it is a cloud-based system so I can dictate to my staff from my phone which means I can send dictation to them from any location. Also, my staff can just log in to the system from either their work environment or their home environment and access my dictations to work on. I definitely would recommend this system.”

Darren Corri, CEO Dicta-Prosoft “Working with Diktamen is seamless. They do exactly what they promise in a timely fashion and have a burning desire to be a successful business. The quality of the service and products are second to none in the market. Having worked with McCormack Solicitors in the past it made sense to upgrade Carol and the team to Diktamen

Joe DiCarlo, Diktamen VP Business Development “Our dictation solution enables small and large firms alike to benefit from our quality products very quickly. The functionality of our easy to use secure and reliable mobile app enables and supports productivity from anywhere at a click of a button from your existing trusted device. It’s good to see Darren and Carol benefit from our alliance

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About McCormack Solicitors

https://carolmccormacksolicitors.ie/

About Dicta-Prosoft Ltd

http://dictaprosoft.ie/Index.html

04.22.2020

Malcomson Law switch to Diktamen for Digital Dictation

Malcomson Law located at offices in Dublin and Carlow Ireland switched to Diktamen for digital dictation via authorised Dublin based partner, Abacus Systems Ltd

Malcomson Law was founded in 1858 in Carlow by Robert Malcomson, a member of a well-known Waterford family of tanners. When Robert K Law joined the firm, it became Malcomson & Law. In 1996, Raymond Bradley opened the Dublin office near the Four Courts in the legal district in Smithfield. He rebranded the practice as Malcomson Law and built up a specialist medical negligence and health law division. Malcomson Law represented members of the Irish Haemophilia Society. Malcomson Law is synonymous with health law litigation in Ireland.

The firm is also an advocate for change, arguing at legal and political level for justice for the wrongs done to its clients, and for improvements in both health care and compensation arrangements for victims of medical malpractice. At commercial and business level, the firm employs state-of-the-art IT systems to provide an efficient service to its clients, whether they are property developers or individuals buying their first home.

Ray Cooney, Malcomson Law IT Manager “It was the right time to replace our legacy digital dictation provider which had ongoing issues with the latest OS builds and was unable to perform as required for remote working. We have many users that needed the ability and ease of use that comes with working flexibility and the Diktamen SAAS cloud-based solution, both from an internal perspective and for use with smartphones, fitted our company needs perfectly. Diktamen were very helpful from the beginning and the free trial went very well. Cloud-based dictation is the way forward for any size of legal firm in my opinion, as it’s so customisable, efficient and cost effective. It made the decision to switch provider for our firm an easy one. To have Abacus Systems locally to supply the required new hardware and with the wealth of experience that they bring simply reinforced our selection of provider”

Eoghan Johnson, Business Development Director Abacus Systems Ltd “The Diktamen cloud-based dictation platform is very robust and secure, enabling smartphone users to dictate from any location effortlessly. The workflow efficiencies and system design possibilities accommodate all types of legal firms. We have a wide range of expertise, hardware, and services that continue to support Diktamen going forwards.” 

Joe DiCarlo, Diktamen VP Business Development “It was outstanding working with Malcomson Law as it was clear they knew exactly what they needed. All we did was listen to their requirements and design their own customised cloud-based dictation solution. The creation process is very quick as we have a team of experts who are accustomed to designing and implementing the client’s productivity proposals. The rollout went very smoothly, and the users are very happy with Diktamen”

Ends

About Malcomson Law

About Abacus Systems

https://abacus.ie/diktamen/

04.01.2020

Hibberts LLP switch to Diktamen for Digital Dictation

With over 200 years of experience, Hibberts Solicitors have extensive experience in servicing clients with their personal approach to provide a professional and practical service. The skilled team work closely with clients to understand their needs and objectives, allowing them to provide the very best practical advice.  With offices in Crewe, Nantwich, Tarporley, Ellesmere and Whitchurch, and are pre-eminent in Cheshire and North Shropshire – Hibberts LLP are able to support clients of all sizes.

Constantly seeking to improve and update their services, Hibberts LLP embrace innovation and information technologies where they see benefits for their clients and skilled team. In a recent product analysis exercise, the firm realised they were paying a substantial amount for digital dictation from a long-standing provider, and the extra costs needed to upgrade were simply unjustifiable, so reviewed the market for alternatives.

After looking at Diktamen – the mobile solution especially – the Hibberts team were impressed by the personalised approach. They really liked that they could fine tune the solution to their satisfaction with no extra costs. A trial was established to test and further customise their solution. With great feedback from users and fast responses from Diktamen the trial was a big success and was rolled out to all offices.

Stewart Bailey, Hibberts LLP Managing Partner “Technically the migration to Diktamen was very easy. Our users accepted the idea of using something new quickly and started using Diktamen for their daily dictation, submitting work from anywhere, effortlessly. This project also helped review and improve working behaviours to make the process of document creation more efficient. The cost savings also made this project worthwhile. Diktamen have been very responsive on turning our feedback into actual software upgrades to accommodate our requirements. Overall we are very happy with our purchase and would be happy to endorse Diktamen based on our experience”     

Joe DiCarlo, Diktamen VP Business Development “Providing better value for clients is something we set out to do from the beginning, so it is great to see Hibberts Solicitors benefiting from our modern approach. Digital dictation should not be an expensive commodity in today’s technological world, something our clients can confirm and are reaping the rewards of.

Ends

About Hibberts LLP

With offices in Crewe, Nantwich, Tarporley, Ellesmere and Whitchurch, we are pre-eminent in Cheshire and North Shropshire.

The team pride itself on our commitment to personal service and believe that it is this commitment and ethos that draws new clients from diverse fields and in many cases, from far beyond our geographical territory.

Whilst they value our traditional and personal service, they recognise that these qualities alone are insufficient to meet the challenges of today’s legal environment.

Our highly experienced team provide legal expertise in company, commercial, employment, property, tenancy, dispute resolution, private client, agricultural, probate and estate matters. https://www.hibberts.com

03.16.2020

Diktamen Coronavirus COVID-19 Information

The role of Diktamen in supporting our Legal customers in the UK has risen to an unpredictable extent during the corona epidemic. We have ensured our own service production by following our continuity plan, which covers how to monitor, manage, maintain and operate the continuing services of Diktamen’s system solutions in exceptional circumstances. We have a working remote working model and the highest international ISO27001 certified and audited remote working environment to help us ensure continuity in our service, even in exceptional circumstances.

Thanks to our remote work model, we have invested in a wide geographic area, which reduces the risk of our operations. We actively follow the authorities’ instructions and travel restrictions and we avoid unnecessary travel. We do not receive visits in our offices until further notice.

If there are significant changes in the situation that affect our customers, we will communicate this in the first place.

Please read the full bulletin clicking the link below:

https://saas.diktamen.co.uk/docs/Diktamen_Corona_Virus_Epidemic_Information.pdf

Contact Diktamen

Diktamen UK
Sales, UK & International
MedTech Centre
Greenheys Building
Pencroft Way
Manchester Science Park
M15 6JJ
Diktamen OY
Itämerenkatu 1
00180 Helsinki
Finland
Diktamen Canada
600-401 W Georgia St
V6B 5A1
Vancouver BC
Canada

Phone / Email

UK Sales:
T: (0) 7534954855
E: uk.sales@diktamen.com

W: www.diktamen.co.uk

 

Diktamen International Sales:

T: +358 (0) 10 420 8040
E: sales@diktamen.com

W: www.diktamen.com

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