Bowling & Co are a Legal 500, London based, client-focused legal firm acting as trusted advisers to individuals and businesses of all sizes throughout the UK and overseas. Their head office is on the edge of the London 2012 Olympic Park, now known as the Queen Elizabeth Park.
With clients at the heart of every business decision, the firm was looking to improve the speed of client communications – specifically for team members working remotely. They also wanted to reduce the cost of dictation, as the firm’s long-standing locally installed system was overdue for replacement and becoming less reliable.
While searching the market for alternative solutions, Bowling & Co discovered Diktamen, and was intrigued by the bespoke solution and very cost-effective pricing model.
The opportunity to create their own white-label dictation solution, including all the functionality you would expect from today’s knowhow, was a key motivator to trial and test drive Diktamen.
With great feedback immediately from users, Bowling & Co decided to roll out Diktamen firm-wide.
Jon Gough, IT Consultant says ‘Working with Diktamen has been fantastic. Basically, in principle, it’s a modern version of what we already had, with the addition of an instant ‘dictate from anywhere’ element via an app and we really like it. The team are very responsive and any changes are made within a few hours of contacting them. The trial and roll-out process was quick and easy. We have reduced our overall dictation costs significantly, so switching to Diktamen has proved to be an excellent decision.’
Vice President – Business Development, Joseph DiCarlo comments ‘Just because something is more affordable does not mean it’s less of a solution. I would encourage firms to perform their due diligence and contact Diktamen for a free trial, especially if they feel their existing dictation solution is expensive. Bowling & Co are yet another great example of a firm taking a modern flexible approach to digital dictation – and benefiting from working efficiencies and cost savings.’
Ends
About Bowling & Co:
In the fast-moving and ever-changing face of the legal profession, we understand it is now not enough to just give legal advice. We work with you, whether you are a business or an individual, through every aspect of a matter advising where needed and have set our focus and expertise on key areas of law in which we are leading experts to ensure you receive only the best advice and service.
We recognise that our clients are our driving force. This core value ensures that all members of our firm place a huge emphasis on understanding and achieving our clients’ objectives and delivering commercially focused legal solutions in the most cost-effective manner.
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